
Santa Clara once led California in municipal ethics. Its nationally recognized ethics program was studied, copied, and trusted by residents.
In 2008, ten years into the program, 87% of Santa Clara residents said the City was going in the right direction. Today, just 40% said the same.
Santa Clara now faces four decisions that will either rebuild public trust -- or deepen a City Hall culture that ignores ethics, rejects criticism, excludes the public, and avoids accountability.
The choice is now in the hands of the people of Santa Clara. What kind of city do you want to build?
• Santa Clara once led California in municipal ethics
• Belief in the City's direction dropped from 87% to 40%
• The award-winning Code of Ethics & Values has been discarded and the Ethics & Values Programd
• Major decisions are now being made without asking "Why is this the right thing to do for the people?" and "How, if at all, will this decision build Public trust?
City government and residents began working together as partners to define what trustworthy government looked like in practice. That partnership is one of the main reasons the program succeeded.
The Mercury News called it Soul Searching in Santa Clara.
Santa Clara asked its people a question most cities are afraid to ask:
When city government is at its best earning the public's trust, how does it act?
How do trustworthy officials treat residents, each other, and City staff? How do they make decisions when what's best for the people conflicts with what's best for their donors, their businesses, their political agenda, their family and friends?
What do they promise residents — and how do they hold themselves accountable for keeping those promises?
To answer those questions, the City first looked to its 1960's era "follow the law" compliance ethics code. Surely that would describe trustworthy government?
It didn't. Santa Clara's Code, like most codes at the time, just said: "Follow the law." "The law" was described pretty much as a set of "Do Nots." (As in "Do not lie, cheat, or steal.")
Santa Clara knew from experience that breaking the law destroys public trust. It had also learned that earning trust requires more than simply following the law. Law is the minimum standard of public service, not the definition of ethical leadership. Law is what we must do. Ethics is what we ought to do to fulfill our sworn duty to the public's best interests.
Ethical leadership is a prerequisite for public trust. Ethical leadership means making decisions in the best interests of the public — with honesty, transparency, impartiality, and accountability. These are the fiduciary duties every elected and appointed leader promises to fulfill.
Santa Clara rejected its old compliance-based code because it provided no vision or standards for trustworthy government.
Working with Dr. Tom Shanks, the Executive Director of SCU's Markkula Center for Applied Ethics, the City developed the first consensus-driven, integrity-based Code of Ethics and Values in California.
Instead of legal rules and "do not's," this Code described what ethical leadership looked like in practice when public officials are at their best earning the people's trust.
Every official pledged: As a representative of Santa Clara, I will be ethical, professional, service-oriented, fiscally responsible, organized, communicative, collaborative, and progressive.
Those core values were translated into real-world behaviors that showed city officials and residents alike what trustworthy government looks like in practice. The City then turned those into ethical standards, which prescribed how trustworthy City officials ought to act to earn the people's trust.
The City adopted the Code in 2000 and immediately began a continuous "Make It Real" implementation program for elected and appointed officials and city staff across the organization.
For more than a decade, Santa Clara was a role model for cities throughout California.
Even twenty-five years ago, the research was clear: no ethics code works effectively unless it is paired with accountability and, when necessary, enforcement. It was equally clear that accountability must be independent — when an ethics environment breaks down, a Council majority censures the minority. It never censures its own.
Santa Clara also adopted a new way of thinking about accountability: it is the opportunity to present evidence of promises being kept, not to bash someone for promises broken.
In most cases, when a public official falls short, it reflects a skill deficit more than a character flaw. The goal is to take responsibility, identify the stumbling block, and build the capacity to do better.
The City put that accountability in the hands of voters. For eight election cycles, it taught candidates how to run an honorable campaign — and ran a comprehensive nonpartisan ethics education program so residents could recognize honorable campaigns and hold candidates accountable at the ballot box.
As Mayor Pat Mahan put it: "Our goal was not to influence the outcome of elections. It was to improve the behavior of candidates."
For more than a decade, it worked. Residents trusted their government — and the numbers showed it. In 2008, ten years into the program, 87% said Santa Clara was going in the right direction.
That same year, the San Francisco 49ers announced they planned to build their new stadium in the City of Santa Clara. They bedazzled the City Council with celebrity and financial possibilities for the City.
Quietly, the Ethics Program began to unravel.
It would be easy to blame the decline on a shift in priorities, but that would be an injustice to the truth.
By 2009, the Ethics Consultant was alarmed. Newspapers reporting on the stadium negotiations continued to raise new ethics issues--almost every public ethics issue municipalities ever face--but the Council routinely ignored them. In 2009, 2010, and 2011, Dr. Shanks submitted a proposal to staff for a special initiative to identify and resolve stadium ethics issues as they arose.
He proposed training staff to prepare a Public Ethics Impact Report as part of each staff recommendation — identifying the ethics and values issues and good governance principles at stake with each decision. Not to block the stadium. To protect public trust.
Without public discussion, the proposal was rejected all three years.
In retrospect, it is clear that someone or some group decided as early as 2009 that ethics would have no role in Stadium negotiations.
That decision became an informal "ethics exemption" for the Stadium Authority, ManCo, and StadCo — one that has never been reversed. The Council, staff, and city contractors were all held to the Code of Ethics & Values and Behavioral Standards. The Stadium Authority, the 49ers, ManCo, and StadCo were not.
The Stadium Authority's governance policy posted on the City's website: contains 26 words about ethics in a vague bullet committing the Authority to "integrity" — with no definitions, no measures, no training, and no enforcement. In contrast, the financial policy runs over 2,000 words about obligations to lenders, the team, and ManCo. The people of Santa Clara are mentioned, again almost as an afterthought.
The practical consequences of that exemption are documented in the Grand Jury report Outplayed and in the terms the majority accepted in the 2022 and 2024 Stadium Settlement Agreements.
[Read the Full Stadium Authority Analysis]
The ethics consultation budget disappeared. The Vote Ethics accountability program — eight election cycles of nonpartisan candidate and voter education — ended after 2016 without explanation. The "Make It Real" implementation program that kept the Code alive in daily practice quietly stopped.
The Ethics Ordinance Committee, a fierce advocate for the ethics code from 1998 through 2012, struggled on until 2019, when it was folded into a new "Governance and Ethics Committee" (GEC)— combining the Ethics Committee, the Governance Committee, and the Facilities Naming and Honorary Recognition Ad Hoc Committee.
Residents were no longer part of the committee. The voting members were three council members (currently Chair Jain and Members Chahal and Park), staffed by the City Manager and City Attorney and a couple of other staff.
Part of GEC's mission was "further implementation of the City's Ethics & Values Program." This Committee has never handled ethics accountability, as the Council claimed in its official response to the 2022 Civil Grand Jury Report. The only thing it has done with the Ethics & Values Program is to dismantle it.
One by one, the pillars of the program were removed — not in a single dramatic decision, but in a series of small ones across the last five Councils, easy to miss unless you were watching closely.
By the time most residents noticed, there was nothing left to save — only something to rebuild.
What happens to a city when its leaders treat ethics as optional — or worse, as a political weapon — and ignore residents' calls for reform?
Below are ten examples drawn from the public record. They come from City Council meetings, Civil Grand Jury reports, city contracts, and other public documents.
These are not allegations. They are documented decisions and patterns of behavior measured against Santa Clara’s own Code of Ethics & Values, which remains the city’s official ethics code today.
Taken together, they show what happens when a city dismantles its ethics infrastructure and normalizes governance without accountability.
These ten examples illustrate the track record this Council brings into decisions about Santa Clara’s future. (Click on the + sign below to read more of each story.)

Now Santa Clara faces four decisions that present a genuine opportunity to rebuild public trust — perhaps the most significant opportunity in a generation.
The 49er PAC majority and the senior City staff who have enabled them are approaching two of those decisions — the ethics code and the ethics commission — the same way they have approached ethics, accountability, and public participation since taking office: hire a consultant they control, structure the process to limit public input, and reach a predetermined conclusion after consulting with City staff and GEC members.
A third decision —the Stadium "put right," a 13th year (2026-2027) provision buried in the Stadium Lease that would give the 49ers year-round operational control of Levi's Stadium and all of its revenues for the remaining 27 years of the lease — they are not discussing at all.
The fourth, the Charter Review, is the one process that has genuinely involved the public. But two critical questions are not on the agenda — the Stadium Authority and ethics and public trust protections—and without them, the Charter cannot be the governing document Santa Clara needs now and into the future.
The window to change these outcomes is open. It will not stay open long. This Council and staff have demonstrated time and again that they will not change. Only the people can bring about the change Santa Clara needs now. Here's what's going on.
The City Charter is being updated.
But the Stadium Authority—which shares leadership, staff, and legal counsel with the City—has been excluded from the review.
Without addressing the Stadium Authority, the Charter cannot fully resolve Santa Clara’s most significant governance and ethics issues.
Without including the Stadium Authority, the Charter can not accurately describe the roles of the Council, City Manager, City Attorney, and City Finance Director.
The Charter functions as Santa Clara’s constitution. Excluding the Stadium Authority would be like writing the U.S. Constitution but leaving out the presidency—ignoring one of the most powerful institutions shaping public decisions in the city.
Public Trust and ethics infrastructure protections (values-based code for all, independent ethics and public trust accountability system) should also be embedded in the Charter so future Councils or staff cannot ignore or dismantle them—only strengthen them.
Key Questions
• How should the Charter address Stadium Authority governance and conflicts of interest?
• How can city elections, initiatives, recall, referendum be changed so voters can counter the negative power of independent espenditures?
• Which ethics protections should be embedded in the Charter?
Santa Clara’s nationally recognized Code of Ethics & Values may soon disappear, and be replaced by a weak "folliow the law" compliance code.
The City has developed the proposed replacement largely behind closed doors over the past two years, working with a lawyer whose firm has been defending the City against employee lawsuits for 40 years. So much for hiring an independent ethics consultant using the City's regular RFP (or RFQ) process.
By scheduling two public meetings before an obscure Council subcommittee that meets quarterly on Monday mornings, City staff have shown precious little regard for public trust.
Early drafts show a major shift from a values-based ethics code that aims for at-our-best behavior to a minimal compliance document focused mainly on following existing laws.
Santa Clara adopted a values-based code in 2001 because the old compliance code provided little help when officials faced difficult decisions involving public trust. A strong ethics code should guide judgment, not simply repeat minimum legal requirements.
Key Questions
• Why replace the current Code instead of expanding it?
• Why was the process conducted without public participation?
•Why were ethics consultants not invited to apply?
•Why is the Code a compliance code?
Two Civil Grand Jury reports recommended an independent ethics commission to provide oversight this Council cannot provide for itself. The Council has now agreed to study creating one—but has also directed its consultant to include an independent ethics program and other “alternatives” to a commission.
The consultant designing the commission is the same employment defense attorney who drafted the proposed replacement ethics code. Defense attorneys are trained to protect organizations from liability, which naturally emphasizes limiting jurisdiction and minimizing exposure.
Designing an ethics commission to succeed requires the opposite approach: genuine independence from the officials it oversees, impartial appointments no council can control, adequate resources to investigate when needed, and a strong focus on prevention, advice, training, and ethical culture—not just enforcement.
Before a design emerges, the public deserves to understand what kind of oversight Santa Clara is actually being offered.
Key Questions
• Why spend $78,000 on an idea Council has rejected twice?
• Why hire an employ- ment defense attorney with no commission experience?
• Why has the public been kept from meaningful participation?
For four years, residents have complained. Three Civil Grand Jury reports have documented ethics and governance failures. An ethics expert has been raising the alarm publicly since 2022. The City's own survey shows 60% of residents believe Santa Clara is going in the wrong direction.
Nothing changed. If anything, the complaints and reports have only sped up what we can only describe as an anti-ethics and anti public trust agenda.
We hope there is another explanation and are open to hearing it. But right now it looks like:
That is what this site does. Here is what we promise:
We will be fact-based. Our analyses ask what a reasonable person would conclude with access only to what the public can access: what does this document actually say, and what does it mean for public trust? We follow the evidence. We correct errors when we find them.
We will cover what is happening — the ethics code revision, the ethics commission study, the Charter Review — through an ethics lens, so residents are informed about what their government is doing, or failing to do.
We will tell you what the documents mean — not just what they say. Grand Jury reports, contracts, meeting transcripts, public records. Translated into plain language, analyzed for their ethics and public trust implications.
We will create space for genuine democratic dialogue — because the City has been steadily removing opportunities for residents to speak to their government, much less to one another. That space needs to exist somewhere.
We will not tell you what to think — but what to think about, how to think it through, and how to turn thought into practical and effective action for the common good.
We will be honest about what we don't know — and rigorous about what we do.

Twenty-five years ago, a long-time Santa Clara resident on the ethics ordinance committee pulled Dr. Shanks aside after one of the committee meetings. He didn't want Dr. Shanks to be disappointed if other residents didn't respond to the request to participate in the ethics development process.
"You've got to understand," he said. "Santa Clara residents won't respond to City Hall unless there's a bulldozer with the City's name on it in their front yard. It's already knocked down the fence and it's on its way to the front door. Then they'll respond."
After working on this site for the past three months, we believe that bulldozer has arrived. It has already knocked down the front fence, and it's on its way to the front door. There is no time to lose.
The people are the only force with the political power to change a city's direction. Thomas Jefferson understood what this moment requires:
Whenever the people are well informed they can be trusted with their own government; that whenever things get so far wrong as to attract their notice, they may be relied on to set them to rights.
Article II Section 1 of California's Constitution makes it law:
All political power is inherent in the people. Government is instituted for their protection, security, and benefit, and they have the right to alter or reform it when the public good may require.
The public good needs your attention. Public Trust Now is here to help.
Santa Clara was once a role model for ethical leadership and public trust. Residents can help the City become that again. Here's how to start.